Shipping Policy
Welcome to AdaChicFashion shop! We're delighted to have you as a customer. Please read our shipping policy carefully to understand how we process and deliver your orders.
Processing Time
All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Processing Delays:
During peak seasons or due to unforeseen circumstances, processing times may be extended. We appreciate your patience during these times.
Shipping Rates and Estimates
Standard Shipping:
Free shipping for orders over $50.
For orders under $50, shipping fee start from $6.99
Estimated delivery times:
Standard (15-20 business days), Expedited (7-10 business days).
Shipping Confirmation and Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can track your order using the link provided in the email.
Customs, Duties, and Taxes
adafashion shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
AdaChicFashion shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Incorrect Address
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at adafashion.net@hotmail.com if you believe you have provided an incorrect shipping address.
Shipping Restrictions
We currently do not ship to P.O. boxes or military addresses.
Certain products may be restricted from shipping to specific countries. If your order includes such items, you will be notified during checkout.
Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at:
AdaChicFashion Shop
Address:109 Hopkins Road,Liverpool, New York 13088,United States
Email: adafashion.net@hotmail.com
Phone: +86 15019122520
Thank you for shopping with adafashion shop. We appreciate your business and strive to provide the best possible service!