Exchange Policy
Exchange Policy
Thank you for shopping at AdaChicFashion shop! We want you to be completely satisfied with your purchase. If you are not entirely satisfied, we're here to help.
Exchange Eligibility
- Items must be unused and in the same condition that you received them.
- Items must be in the original packaging.
- Items must be returned within 30 days of purchase.
Non-Exchangeable Items
Unfortunately, we cannot accept exchanges on the following items:
- Gift cards
- Sale items
- Customized or personalized items
Exchange Process
To initiate an exchange, please follow these steps:
- Contact our customer service within 30 days of receiving your order.
- Provide your order number and details of the item you wish to exchange.
- Our customer service will provide you with instructions on how to return the item.
Shipping
Customers are responsible for shipping costs associated with exchanging an item. Shipping costs are non-refundable.
Refunds
We do not offer refunds. Exchanges will be processed once the returned item is received and inspected.
Contact Us
If you have any questions about our Exchange Policy, please contact us:
AdaChicFashion Shop
Address:109 Hopkins Road,Liverpool, New York 13088,United States
Phone Number: +86 15019122520
Email: adafashion.net@hotmail.com